Unified Communications

Understand Analyse Act on
The Voice Of Your Customer

Service Excellence

Customer Experience Enhancement

Unified Communications

Solution

Cloud Communications

EMP01359

Scope Logic Partners with 8x8

Scope Logic has been a strategic partner of 8X8 Inc. since 2019 and was awarded Platinum partner status after just one year of participation in 8x8’s partner program, becoming the only 8x8 platinum partner in Oceania.

All-in-One Communication

Combine call, directory, video conferencing, chat and contact centre in a single platform for your team to operate from anywhere, and anytime.

No Silos

Eliminate organisational silos with full analytics and collaboration between contact centre agents and functional area experts.

Business Continuity

Translate communications into digital data that can be stored, searched, and copied. Ensures your business stays up and running, your employees to work when they need it most.

Enhance Customer Experience

Deliver relevant, personalized experiences for customers. Focus your attention to refine and enhance the overall customer journey with CX analytics.

Save Operaional Costs

Optimise your organisation's total cost of ownership by giving each user the exact features needed to effieciently do their job.

One System of Engagement

Bring together an omnichannel communication to improve your customers experience and drive better relationships

Real stories

“" It had quickly become clear that 8x8 would be the best fit for our requirements".
poros-testimonial-avata-02
Jamie
Business Manager

Competitively Priced

Mix and match features to address your unique business needs in the most cost-efficient way

Reliable Voice in the Cloud
  • Voice Calling
  • Advanced Call Handling
  • Multi-site & Multi-Level Auto Attendant
All-in-One Voice, Video & Chat
  • Unlimited voice calling to 14 countries
  • video & audio conferecing +chat
  • Small business & enterprise integrations
Collaboration & Analytics
  • Skills-based routing
  • IVR, call recording, CRM, contact centre
  • CX Analytics, journey mapping

Turn Communication into a Core Business Strength

Our business transformation team takes time to understand your business goals and communication needs, effectively integrating cloud communications into your business. We work with you to harness your cloud communication technology and enhance your customers' experience.