Phone System Support
Your company phone system is an integral part of your business operations and ICT infrastructure.
This is why we provide the same quality and level of service for your phone system as we do for your IT infrastructure.
By choosing Scope Logic to manage your phone system your company can rely on:
- 24×7 Support. Around the clock Help Desk Support wherever you are.
- Responsiveness. Our commitment to service level agreements results in timely response to your support requests.
- Low-cost support. Remote Phone System Support removes the need for site visits – keeping your support costs to a minimum.
- Quick resolution. Remote support also means we resolve issues quickly and efficiently.
- Direct contact. Our Service Desk Portal enables you to submit support requests directly with our Service Desk team.
- Transparency. Our Service Desk Portal keeps you up-to-date on the progress of all your support requests in real-time.
- Swap-out service. Full swap-out service keeps you communicating even when technology doesn’t work as planned.