Communications Management

Understand Analyse Act on
The Voice Of Your Customer

Service Excellence

Customer Experience Enhancement

Communications Management

Solution

Cloud Communications

EMP01359

Scope Logic Partners with 8x8

Scope Logic has been a strategic partner of 8x8 since 2019 and was awarded Platinum partner status after just one year of participation in 8x8’s partner program, becoming the only 8x8 platinum partner in Oceania.

No Silos

Eliminate organisational silos with full analytics and collaboration between contact centre agents and functional area experts.

Business Continuity

Translate communications into digital data that can be stored, searched, and copied. We ensure your data is secure and readily available to maintain your core business functions in a disaster or an unplanned event.

Enhance Customer Experience

Deliver relevant and personalised experiences for customers. Focus your attention to refine and enhance the overall customer journey with CX analytics.

Save Operational Costs

Optimise your organisation's total cost of ownership by giving each user the exact features needed to efficiently do their job.

Reliable and Secure Cloud Migration

Move your communications to cloud with a deployment package designed for the unique nature of your business; backed by Service Level Agreement for uptime and call quality.

One System of Engagement

Bring together an omnichannel communication to improve your customers experience and drive better relationships

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Case Study

“ It had quickly become clear that 8x8 would be the best fit for our requirements".
Jamin Hirte
Chorus

Turn Communication into a Core Business Strength

Our business transformation team takes time to understand your business goals and communication needs, effectively integrating cloud communications into your business. We work with you to harness your cloud communication technology and enhance your customers' experience.