It seems that businesses need to make a new decision about the state of their IT services every week, which is why a number of them are moving to a managed services provider.
With the number of rising trends and changing developments affecting the IT industry, businesses are turning to managed IT services to reduce costs and save the amount of time spent maintaining their IT infrastructure.
However, there are a number of questions businesses need to ask themselves before pursuing these agreements to ensure they’re choosing the best provider for the job. Here are some things to keep in mind:
Is it right for your business?
Outsourcing IT services puts the responsibility of maintaining and upgrading IT networks into the hands of a specialised service. This means that employees always have software that is up to date and a support service they can rely on if any difficulties arise.
A study by IT advisor CompTIA found that an increasing number of businesses are using these services within their workplace. According to the firm’s research, 60 per cent of all respondents believe they could improve their current IT infrastructure, with many turning to managed IT solutions in these instances.
Senior Director of CompTIA Carolyn April said there was even potential for businesses with established IT teams to utilise the expertise of a managed services provider (MSP).
“Bringing an MSP on board frees up the IT staff to work on more strategic projects,” she explained. “It elevates the IT staff and brings them out of the shadows within the organisation.”
What should you be looking for?
The most important thing when choosing a managed services provider is to look for one who will ask questions and listen to your needs. These solutions are designed with flexibility and scalability in mind. There’s no such thing as a one-size-fits-all approach, so communication is essential to create a positive working relationship.
It’s also necessary to select a managed services provider that has the best interests of your business in mind. This includes offering security solutions, avenues for cost reduction and new methods to embracing innovative business practices, to name just a few.
Businesses also need to audit their current IT security status and find out if there are ways a managed services provider could offer a superior solution.
If you want to find out more information about how a managed services provider can benefit your business, contact the experts at Scope Logic.