Vendors of UC are evaluated on a broad range of criteria with an increased focus on:
- Mobility: Consumer demand for the ability to access content, applications and services anytime anywhere on mobile devices continues to increase. Vendors of UC are now expected to offer full UC functionality across all operating systems and platforms.
- Openness: Businesses are seeking long term interoperability of their UC platforms with other vendor systems so they can easily integrate and communicate with external parties in addition to internal and cross site communication. UC vendors must offer open platforms to meet these demands.
- Cloud: Unified Communications as a Service (UCaaS) is becoming more widely accepted increasing the requirement for vendors to be able to provide a mix of on-premise, hybrid or pure cloud UC.
Our selected UC partners are meeting these criteria within the SME budget.
Magic Quadrant for Unified Communications 2012
Read the full report: Magic Quadrant for Unified Communications August 2012.
Contact us to learn more about Unified Communications.