This award is a clear proof point and validation from an unbiased third-party expert of Siemens Enterprise Communications’ accomplishments in the unified communications, voice and messaging markets.
Why did Siemens Enterprise Communications win?
According to Frost & Sullivan: “Siemens Enterprise Communications’ continuous focus on customer value enhancement through the offering of competitive messaging solutions, a strong focus on open standards, and the delivery of customised packages, programs and promotions is validated by the company being the recipient of the 2011 Customer Value Enhancement Award, recognising the company’s accomplishments in the world enterprise voice and unified messaging platform markets.”
Key highlights of their research and reasons for winning the award:
- Siemens Enterprise Communications has been at the forefront of innovation in telecommunication technologies, products and services for businesses of all sizes.
- Siemens Enterprise Communications offers competitive messaging solutions that meet different customer needs.
- A strong focus on open standards that gives Siemens Enterprise Communications a solid competitive advantage as customers look to integrate best-of-breed communications applications today and into the future.
- The delivery of customised packages, programs and promotions, giving our customers choices and helping them to safely and cost-effectively migrate to newer technology.
About the Award
The Frost & Sullivan Award for Customer Value Enhancement is presented each year to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. This Award recognises the company’s inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and ultimately customer base expansion.
Reproduced with permission.
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